PERHOUSE: Personal and household services (PHS) in Central and Eastern European Countries: Improving working conditions and services through industrial relations


2022 - 2024

Project number:

This project is funded by the European Union

The PERHOUSE seeks to improve working conditions and personal and household services through industrial relations in Central European countries.

The PERHOUSE project seeks to analyse the current characteristics and challenges related to service provision and working conditions in the personal and household services (PHS) sectors in the Central and Eastern European (CEE) countries.

Demand for PHS has been increasing within the broader trend of de-institutionalising the care sector due to the lack of available services in integrated care and non-care services.

Understanding and strengthening the role of industrial relations would improve the working conditions in the PHS sector in CEE countries.

It would also help systematise the workplace fundamental definitions and set benchmarks for the quality of services, working conditions, and access to care and non-care services provided in home settings.

In turn, regularisation of the sector would facilitate integration into broader industrial relations structures for seeking multiplier effects on the provision of care and non-care-oriented services by public and private providers, would contribute to tackling the high share of undeclared work in the sector and to providing decent working conditions to PHS workers.

The project has a strong regional focus on CEE. It will be carried out at the EU level and in 12 countries: Poland, Estonia, Czechia, Slovakia, Hungary, North Macedonia, Romania, Croatia, Lithuania, Latvia, Slovenia and Bulgaria.

Data will be collected via surveys and qualitative interviews both at the national and EU levels, processed in the form of research reports and policy briefs, and innovative dissemination materials, including audio-visual tools and exchanges among social partners and other EU-level and EU-level national- level stakeholders via project meetings and workshops.

The general objective is the explore industrial relations to improve the working conditions and services in the PHS sector of CEE countries.

Aims of the project:

  1. Address the challenges of working conditions and services in the PHS sector of CEE countries.
  2. Deepen the analysis of industrial relations and the potential of social dialogue in the PHS of CEE countries.
  3. Provide a comparative analysis of national experiences in IR and working relations in PHS and explore the link to EU-level social dialogue structures.
  4. Promote awareness of the industrial relations practices related to the PHS sector.

The project will respond to the following research questions:

RQ1) What is the current state and structure of service provision of PHS in CEE and what are the working conditions in the PHS sector?

RQ2) What is the role of social dialogue in regulating and improving the work patterns in the personal and household services (PHS) sector of domestic workers in Central and Eastern European countries (CEE)?


Publications will be presented soon

Project events

May 25, 2023

Interim meeting organised by North Macedonia on May 25th, 2023

April 20, 2023

Mid-term Activity: Final Actions to Start the Second Phase of the PERHOUSE Project

March 15, 2023

Fine-tuning of the Survey Tasks: Monthly Update from the PERHOUSE Project in March 2023

Feb. 28, 2023

PERHOUSE Project in the Phase of Survey Dissemination: Short Update from Project Monthly Meeting in February 2023

Jan. 12, 2023

New Year, New Challenges! Short Update About the second PERHOUSE Monthly Meeting in January 2023

Nov. 29, 2022

PERHOUSE First Monthly Meeting in November 2022: Planning for Success!

Oct. 6, 2022


Project partners:

MK 2025

University of Ljubljana

University of Tartu

Maria Curie-Skłodowska University

Charles University

European Association of Service Providers for Persons with Disabilities

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